SHIPPING AND DELIVERY  

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at customer.support@stemandflowers.com, making sure to quote your order number.  We'll review and see what can be done.

RETURN POLICY

All items are custom-made and are printed on-demand and as such, we cannot restock items. We take great care to use reliable printers and get your order right the first time. However, things do happen, e.g., misprint or damaged in transit.  We will work hard to make you happy.

Made just for you. No returns or exchanges.

DAMAGED OR MISPRINTED ITEMS

If an order arrives damaged or misprinted, please get in touch with us at customer.support@stemandflowers.com and include a photo within a week's time of delivery!

WRONG SIZE

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart.  Though rare, it is possible that the garment was mislabeled.   Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at customer.support@stemandflowers.com and we'll let you know what your next steps are.

Please get in touch with us within a week's time of delivery!

WORN OR WASHED GARMENTS

We are unable to process exchanges or refunds for worn or washed products. 

Thank you for your business.

Not currently in effect:

Standard Estimated shipping delivery times:
USA: 5-­8 business days
Your order will be sent out on average within 3 business days of ordering.